Kaiser Permanente and the Alliance of Health Care Unions

Humans of Partnership: Carolyn Caballes

portrait of a woman, smiling

I have learned that as a leader I have to reassure my staff and, at the same time, show them that I am just as vulnerable and concerned as they are — but if we all do our part, we will get through it. In our daily huddles we check on each other and ask about family. We talk about the information that’s coming at us in the news and social media, and we talk about what strategies are rolling out and why. After a while it does wear on you, so it’s important to lighten up and do something fun. We are here as a family and here to support each other.

Carolyn Caballes, director, Food and Nutrition Services (Hawaii)