Kaiser Permanente and the Alliance of Health Care Unions

Humans of Partnership: John Lyster

John Lyster, mail clerk

I do process improvement every day as part of my job. I sort mail and look for ways to save money. I noticed that several envelopes were being mailed to the same location almost daily. I decided to bundle the envelopes to the same location and was able to save over $20 per bundle, which is about $1,500 monthly for just this one location. I’ve got 15 addresses I do this with. Everything I do with the mail, I look for savings. I’ve worked for KP for 46 years. I’m a mail clerk—that’s what I do and I’ve had the same job since I was hired.

John Lyster, mail clerk, SEIU Local 49 (Northwest)