“Before I was in a UBT, I couldn’t bring up concerns to the whole department in an environment where I felt I was heard, like (what happens now) in a huddle. I’m all about fairness. I hate for people who do the work to be shut down. We need to have a voice so that we can be heard and make things better for ourselves and our patients.”
Teri Carvalho Luke, UBT consultant, Hawaii Nurses Association, OPEIU Local 50 (Hawaii)
