Kaiser Permanente and the Alliance of Health Care Unions

Moving Along the Path: Team Process Level 4

Requirements for a Level 4 UBT working on Team Process:
  • Co-leads jointly facilitate team meetings using outcome-focused agendas, effective meeting skills and strategies to engage all team members in discussion and decision making
  • Team makes use of huddles to reflect on tests and changes made
  • Team collects own data and reviews to see whether changes are helping improve performance