Kaiser Permanente and the Alliance of Health Care Unions

Hank Spring 2014

The Human Touch

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Gerard Corros, RN and UNAC/UHCP member, compared emerging technologies to a sports car: "It’s like having a Ferrari all of a sudden. You can drive really fast, but you need speed limits."

Nurses' thoughts about a traveling version of the Imagining Care Anywhere exhibit

A January UNAC/UHCP steward meeting in Southern California included a traveling version of the Imagining Care Anywhere exhibit, and nurses across Southern California weighed in with their thoughts about the emerging technologies.

Gracie Johnstone, RN
Kern County

Our dermatologist left and we didn’t have one for a while. We did “tele-derm” with a doctor in Orange County. We trained the medical office assistants on how to set up the technology. We could do the biopsies, if needed, at Kern. It evolved really nicely. It saves a visit for the patient. I don’t think all this technology will take jobs from nurses because we still need the human touch. Nurses will become more techno-savvy.

Pam Brodersen, NP
Downey Medical Center

It’s great, but we have to slow down a bit. We don’t want to become an app. We still need that human connection.

Yoshini Perera, RN
Downey Medical Center

I love change, but I’m a little concerned we might get out of touch with the patient. As long as we can listen to and touch and feel the patient, that’s OK.

Nelly Garcia, RN
Panorama City Medical Center

I am concerned about the ability of computer systems to communicate with each other. We need to get the systems to connect in order to provide the best service.

Gerard Corros, RN
Irvine Medical Center

It’s like having a Ferrari all of a sudden. You can drive really fast, but you need speed limits.

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Read more about how LMP and KP are planning for the future.

I am concerned about the ability of computer systems to communicate with each other. We need to get the systems to connect in order to provide the best service.

Nelly Garcia, RN
Panorama City Medical Center
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