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Hair on Fire? There's Hope
Tips and tools to tame workplace stress.
May 13, 2016
The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
April 13, 2016
Southern California's Biohazards band, extending partnership tools into music-making.
Around the Regions (Winter 2016)
A sampling of teams across KP.
January 4, 2016
Consultants such as Shannon Cazinha (center) can coach teams on the best ways to improve performance.
From the Desk of Henrietta: Put Me In, Coach
UBT consultants and union reps help teams excel.
October 6, 2015
Joan Thayer, a lead cardiology nurse and member of UFCW Local 400, gets a group hug from colleagues at a recent UBT fair.
I'm in a UBT?
Reminding people they're part of a team.
Sheryl Magpali, RN, union co-lead for the Baldwin Park critical care and step-down unit team, confers with her fellow nurses on an improvement project.
One KP, One LMP
2015 National Agreement sets a high bar for performance.
The critical care team at KP Baldwin Park, where the keen outside eye of UBT consultant Charisse Lewis helped clear the way to a culture that supports performance improvement efforts.
Outside Eye Helps Team Do an About-Face
A frontline coach helps turn around a struggling team.
Working to Put Herself Out of a Job
A UBT consultant helps teams fly on their own.
Juan Piantino, MD, shares ideas with Debbie Newcomb, an electro-neurodiagnostic technologist and UFCW Local 555 member.
Partnership Attitude Brings State-of-Art Test to Members
How speaking up helped young patient to life-changing care.
August 11, 2015
Workers and our organization thrive when everyone is free to speak.
Free to Speak
Kaiser Permanente's CEO honors labor's role in KP history.
July 16, 2015
A 1943 shift change at the Richmond shipyards.
This Plan Was Made for You and Me
A whirlwind tour through 70 years of KP and union history.
Is delivering a baby in Portland that different from delivering one in Denver? Probably not. That's why frontline teams can and should learn successful practices from each other.
From the Desk of Henrietta: Proudly Found Elsewhere
Let's get over our egos and take good ideas from others.
March 24, 2015