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Putting Patients on the Fast Track
After four months of rapid improvements, emergency room stay decreased from 162 minutes to the team’s target of 90 minutes.
Details
Why This Matters
- The length of stay exceeded national benchmarks — patients were waiting up to three hours with minor injuries that required a short amount of physician time.
Test of Change
- The team defined triage urgency using the Emergency Severity Index (ESI) and set up a fast track area at the front of the department.
For the Love of Kids
Nearly 35 children took part in this farm-to-table initiative.
Details
Why This Matters
- The 2015 National Agreement calls for greater union engagement in community benefit programs.
Test of Change
- Involve childen in growing and cooking their own healthy food
Invent Our Future
Frontline innovation with new technology and service models are improving care and keeping KP a health care leader.
Details
Why This Matters
- Clinical quality, patient satisfaction and employee growth and development all improve when we experiment with new technologies and ways of providing care.
Test of Change
- Sending smartphone photos of patients’ rashes to dermatologist for faster diagnoses and treatment
Speak Up, Change a Life
Epilepsy patients benefit from better technology after a doctor and tech team up to advocate for it.
Details
Why This Matters
- New testing technology meant better care and less stress for epilepsy patients, all while KP saves money and time.
Test of Change
- Physician and union worker team up to advocate for advanced technology