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![Two nurses, wearing blue scrubs, talking with each other](http://bargaining2021.org/sites/default/files/rs39337_lm_17_04_18-0034-lpr.jpg)
UBT Solves Overtime Dilemma
This inpatient nursing team decreased overtime costs by improving change-of-shift communication.
Details
Why This Matters
- Reducing overtime costs keeps Kaiser Permanente affordable for our members and leads to workflow efficiencies that enhance patient care.
Test of Change
- Standardizing change-of-shift communication