Kaiser Permanente and the Alliance of Health Care Unions


Poster: Taking Care From A to Z

PDF (color and black and white)

8.5” x 11”

Intended audience:
UBT co-leads, union members and fronline managers

Best used: 
This poster features a Southern California surgery team that improved customer service by handing out more after-visit summaries to members. Post on bulletin boards, in break rooms and other staff areas.

Related tools:
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