Kaiser Permanente and the Alliance of Health Care Unions

Humans of Partnership: Yvette Torres

Portrait of Yvette Torres

Partnership connects the dots and helps everyone understand why we are here. It gives us an opportunity to listen and solve problems together and it’s what makes us unique from other organizations. We come to work with a different heart when we work in partnership. It encourages employees to speak up regardless of position, have a deeper dedication to the work and improves morale. There are good days and bad days, but when we walk in the door at work, we all have a role. We are a family, doing the right thing for our patients. I tell my staff, when someone asks you what you do, you tell them ‘I save lives!’ because the hospital can’t run without you.

 

Yvette Torres , director, Environmental Services (Hawaii)