Moving Along the Path

Sponsors are the go-to people for UBT co-leads, providing resources, guidance and oversight. Effective sponsorship is a key ingredient in moving a team to high performance.

Stepping up as a leader of your department’s unit-based team—as a UBT co-lead or a UBT health and safety champion—means you’ll be guiding the team to make your department a great place to work and to receive care.

It's important for unit-based team members, co-leads and sponsors to build the skills that are essential to working in partnership and creating a collaborative, high-functioning team. Trainings cover areas such as problem solving, decision making and performance improvement.

UBTs use processes designed to enhance communication, participation and teamwork, like outcome-oriented meetings and frequent huddles. They also regularly analyze data to make sure their improvement efforts are on track.

Active unit-based team members speak up with their best ideas for departmental improvements, and they use partnership processes like interest-based problem solving to make their unit a great place to work.Teams function best when all team members are involved.

Unit-based teams use tools like the Rapid Improvement Model, process mapping and waste walks to identify changes they want to make in their departments and and then test their ideas out to see if they work.

UBTs use the Value Compass, which puts the member at the center of every decision, to focus the team’s projects on achieving the highest quality, the best service, the most affordable care and the best place to work.