Kaiser Permanente and the Alliance of Health Care Unions

Moving Along the Path: Training Level 4 or Level 5

Requirements for a Level 4 or Level 5 UBT working on Training:
  • Level 4: Advanced training (e.g., training in process improvement tools, change management training; depends on team needs)
  • Level 4: Focus area-specific training (e.g., patient safety or improvement tools to address human error-related issues)
  • Level 4: In consultation with their sponsors, teams should determine which types of training are appropriate using the examples listed above
  • Level 5: Focus area-specific training
  • Level 5: Advanced performance improvement training (e.g., deeper data analysis, control charts, improvement methods)
  • Level 5: In consultation with their sponsors, teams should determine which types of training are appropriate using the examples listed above