Kaiser Permanente and the Alliance of Health Care Unions

Stories

New contract in effect for 4 years.

At first, these frontline workers rolled their eyes at UBTs. But their experiences improving performance and teamwork changed their outlook.

From Skeptics to Believers

Eye-rolling at first, then a growing appreciation.

December 7, 2016

Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland.

Dancing the Stress Away

A high-stress department learns to chill.

May 18, 2016

Deashimikia Williams is a customer service representative, union co-lead and OPEIU Local 2 member at MSCC-Fulton.

'One and Done'—It's the Super UBT

A team crosses regional lines to better serve KP members.

March 24, 2015