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Effective Smoke Screens
Smoking cessation screenings given to identified smokers at 93 percent of patient visit— up from 0 percent.
Details
Why This Matters
- Tobacco use accounts for 1 in 10 adult deaths and kills more than 5 million people annually—an average of one person every six seconds.
Test of Change
- Printing out registration slips with questions regarding smoking, so smokers can identify themselves up front.

Summer Interns Jump-Start UBT Projects
Summer interns advanced 12 UBTs at least one level on the Path to Performance.
Details
Why This Matters
- UBTs get a fresh perspective and daily support to launch projects, while interns gain on-the-job training that translates to their studies and the work world.
Test of Change
- Interns were given performance improvement training and then assigned to help Level 1, 2 and 3 UBTs launch projects

Preventing Pressure Ulcers
The team went two years without a single instance of a serious pressure ulcer resulting from a respiratory aid.
Details
Why This Matters
- We are committed to keeping patients free from hospital-acquired ulcers
Test of Change
- Testing and evaluating new, better supplies and equipment

Small Changes, Healthy Babies
Increase in percentage of little ones with all immunizations current.
Details
Why This Matters
- Vaccines help prevent disease.
Test of Change
- Give shots in the exam room instead of the injection clinic

Better, Affordable Care
Cut an average of a day off the length of patient stays.
Details
Why This Matters
- Patients get to go home sooner.
Test of Change
- Track and standardize patient mobility protocols

Making Early Detection Easy
Fully 90 percent of patients overdue for screenings agreed to get screened after getting prompted by this eye care team.
Details
Why This Matters
- Kaiser Permanente’s unique electronic health record and focus on preventive care helps identifying cancer early. And early treatment saves lives.
Test of Change
- Coaching team on using prompts then tracking how often staff members remind patients to get screenings

Right Team, Right Tool, Right Test
Reduced lab errors from ten percent to three percent within five months.
Details
Why This Matters
- The faster and more accurately patients get their lab results back, the more satisfied they are.
Test of Change
- Standardize workflow for processing lab specimens and orders