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When The Game Changes, Change Your Game
This team remained flexible and confident in its ability to adjust to change after health care reform transformed their patient population.
Details
Why This Matters
- Nearly 80 percent of the department’s patients who have high blood pressure are African American and at greater risk of severe consequences.
Test of Change
- Loaning patients testing kits they can take home helps control blood pressure levels.
Right Team, Right Tool, Right Test
Reduced lab errors from ten percent to three percent within five months.
Details
Why This Matters
- The faster and more accurately patients get their lab results back, the more satisfied they are.
Test of Change
- Standardize workflow for processing lab specimens and orders
Why Speaking Up Matters
Patients suffer fewer hospital-acquired infections and staff has high morale and low turnover.
Details
Why This Matters
- Speaking up leads to fewer patient infections and more satisfied staff.
Test of Change
- Physicians, nurses, dieticians, pharmacists, social workers and other caregivers take part in multidisciplinary daily patient rounding together