Find a practice to try with your team

Emails Lick Stamps and Envelopes
Sending emails — rather than letters — is cheaper, faster and more convenient for our patients.
Details
Why This Matters
- Email provides patients with timely information about their appointments and enhances our ability to deliver safe, affordable and convenient quality care and service.
Test of Change
- Tracking the number of paper envelopes mailed to patients

Savings Arrive on Wheels
Emergency Department clerks saved more than $88,000 in paper and copying costs by switching to laptop computers on wheels to gather member signatures instead of paper registration forms.
Details
Why This Matters
- Leaving old tools behind and embracing new technology leads to savings and efficiency.
Test of Change
- By using laptops on wheels, the team saved $88,000 in paper records, copying, ink, paper and scanning.

Teamwork Keeps Inventory in Check
This pharmacy team reduced the cost of expired medications by 90 percent after partnering with data specialists to identify and remove outdated drugs from the shelf.
Details
Why This Matters
- Keeping outdated medications in stock is a waste of money and a potential safety hazard if dispensed to patients.
Test of Change
- Unit-based team members worked with pharmacy analysts to identify slow moving medications and monitored the inventory to avoid over-stocking them.

How to Boost Team Morale
Improved workflow and coordination help a short-staffed telemetry team reduce overtime and schedule an RN to cover them while on break, boosting staff morale.
Details
Why This Matters
- Overtime costs can put a dent in department budgets and overworked employees are at greater risk for workplace injuries.
Test of Change
- Scheduling a relief RN to cover staff members on break, reducing the frequency of missed breaks