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Safety’s Secret Ingredient
The Ambulatory Care Pharmacy team achieved 3 ½ years without a workplace injury by training staff as ergonomic assessors and implementing peer safety rounds.
Details
Why This Matters
- The department’s strong speaking-up culture helps team members address problems quickly.
Test of Change
- Training staff members as ergonomic assessors and developing peer safety rounds

Needle-Stick Injuries Drop to 0
Surgery team creates safe way to pass sharps to each other and reinforces messaging with fliers.
Details
Why This Matters
- Reducing needle-stick injuries protects our employees and ensures they are ready and able to care for our members.
Test of Change
- Creating a “Pass Free Zone” to discourage team members from directly handing needles and other sharp objects to each other