Kaiser Permanente and the Alliance of Health Care Unions

TOOLS

10 Essential Tips to Improve Outpatient Service

Format:
PDF

Size:
8.5" x 11"

Intended audience: 
Frontline employees, managers and physicians, and UBT consultants 

Best used: 
Post on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming on improving outpatient service.

 

 

  

 

 

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