Kaiser Permanente and the Alliance of Health Care Unions

TOOLS

Incorporating the Patient's Voice in UBT Work

Format: 
PDF

Size:
12 pages, 8" x 11.5"

Intended audience: 
UBT consultants, union partnership representatives and UBT co-leads

Best used: 
This deck will help Level 5 unit-based teams understand how to incorporate the voice of the member and patient in their work. 

 

Related tools:
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