Kaiser Permanente and the Alliance of Health Care Unions


Poster: Simple Conversation Improves Follow-up Care


8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
This poster highlights unit assistants who worked to reduce costly and stressful patient readmissions by increasing the percentage of follow-up appointments within seven days of discharge. Post on bulletin boards, in break rooms and other staff areas.


Related tools:
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