TOOLS UBTs Improving the New Member Experience Share Tweet Email Format:PPTSize:50 pagesIntended audience:UBT co-leads, sponsors, UBT consultants, improvement advisorsBest used: To show how teams are improving the new member experience and gain some insight. Related tools: Virtual UBT Fair on Patient Involvement PPT: Lab Gets Quicker on the Draw Calling All Hands for kp.org Sign-Up Drives UBT Performance Update, March 2012 PPT: Hawaii Team Cuts Wait Times in Half Download PPT 70 people found this helpful. Was it helpful to you? YesNo