Kaiser Permanente and the Alliance of Health Care Unions

Team Process

What Team Process Means

To enhance communication and participation, unit-based teams use processes that are designed to encourage teamwork, like outcome-oriented meetings and frequent huddles. Teams also regularly analyze data to make sure their improvement efforts are on track. Advanced UBTs employ more sophisticated approaches that include adopting or spreading successful practices and getting input from Kaiser Permanente members and patients. 

Team processes provide the support, structure and guidance teams need to grow, get results and lead change in the workplace.
Jennifer Walker, RN Lead, UBT consultant/improvement advisor (Mid-Atlantic States)
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